Courses

Creation of Future
Mastering Change
Conflict Management
Excellence in Attitude
Time Management
Systematic Thinking
Stress the Spice of Life
The Selling is Simple
Customer Care
Objection Handling and Closing Skills
Cold Calling for Hot Results
Accha Jeevan
Business Communication
Communication
Cultural Sensitisation
Harmony @ Work - T.E.A.M. Building
Leadership Skills

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The most important resource for a company is – HUMAN RESOURCE and like any other resource it needs development and investment. To fulfill this need we offer following Soft Skills Training programs for your executives and managers.

Sanjay and the team tailor all the courses to meet your exact requirements and also offer facilitation, coaching and mentoring to make sure that the attendees implement the learning at the workplace - the all important yardstick of whether the management training was worth it in the first place!

 

Creation of Future

Life is not a discovery of fate; it is continuous Creation of Future through choices of Thoughts and Actions in the present. Participants learn that once we commit to a new and compelling future, it has a surprising impact on the quality of our life in the present.

CREATION OF FUTURE is a strategic program that aims at ensuring growth in professional as well as personal life of an individual. It can be used to enhance emotional connect with the Vision and the Mission Statements of the company.

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Mastering Change

Change is the only constant, that is the central idea of this program. In times of transition, priorities change due to many factors. People and organizations need to respond as quickly as possible to new requirements—optimizing performance despite the uncertainties.
Mastering Change provides participants with the insights and techniques needed to understand change and positively respond to the reactions of workgroups, team members, and other associates to minimize disruption and maximize results. Expecting, Accepting and initiating change in life results is growth and sometimes survival.

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Conflict Management

This 1 day course will help you and your people recognise that conflict is inevitable, and that it can be healthy when appropriately managed. Learn the skills and techniques for managing conflict effectively, and to achieve positive outcomes, rather than to prevent all conflict. Go beyond the theory of dealing with conflict, with practical activities and role-plays that can build skills and confidence, in a safe classroom environment.

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Excellence in Attitude

William James rightly said, “The greatest discovery in our generation is that human beings, by changing the inner attitudes of their minds, can change the outer aspects of their lives!”

90% of our life is result of our attitudes. However, we hardly receive any systematic education on this subject. The main purpose of this training program is to create Awareness and Growth of Positive Attitudes and make people realize that they need to claim responsibility instead of blaming it on others. The program offers many tools to achieve Peace, Progress, Health and happiness in life.

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Time Management

TIME, the one commodity that every one gets in equal amount but uses differently and the way use or misuse it decides the quality of our life. This 1 day course is designed to help you make the most out of your time. Today we have more and more demands made upon us at work - tighter deadlines, more work, juggling priorities - you name it!

 

With the Time Management course you will learn skills and techniques to prioritise your work, how to avoid time wasting events and how to communicate what you want and what you don't want!

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Systematic Thinking

Thinking Systematically, as a process can lift your organizational productivity to the next level. It is effective because it focuses on our most basic tool – our brains. Logical or Argumentative thinking has limitations, Systematic Thinking allows us to bring emotions, creativity, optimism and caution on every topic. Result obviously is :

  • Shorter, better focused meetings

  • Speedier agreement on requirements

  • Better understanding and ownership of planned deliverables

  • Quicker supplier-producer-customer definition and acceptance of scope

  • Faster identification and resolution of project processes, trade offs, and issues

  • Better handling of behaviors like “politicking,” “ego gesturing,“ and “I am Right”

  • Stronger commitment to organizational objectives

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Stress the Spice of Life

Manage Stress before it manages you. More and more employees are experiencing stress at work. They may be coping with too much pressure, long hours, strained relationships or rapid change. The nature of employment has now changed, and the idea of a job for life has been replaced by an emphasis on performance. How do you manage your stress levels?


The course is designed to help you identify where Stress is coming from and provides you with tools, techniques and strategies to keep it under wraps!

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The Selling is SIMPLE

“The Selling is SIMPLE” is a course designed for the sales executive/manager to learn about selling as a process with techniques for every stage from Pre-Sales-Preparation to Post- Sales-Service. The main objective is to identify ways to convert any Prospect into an Advocate of the company.


Bottom line? - This 2 day course is designed to provide the techniques and strategies to make more sales so that you benefit and your company makes more profits! Nothing more needs to be said does it!

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Customer Care

The way that your frontline staff work with your customers has a direct impact on your bottom line!


Make sure that they have the best skills, strategies and techniques to ensure that every customer experience is a memorable one. "Customer Care” is a custom made course aimed at those people with direct contact with your customers whether it be face to face, or the telephone.

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Objection Handling and Closing Skills

Categories may be different --- No Hurry, No Worry, No Need, No Money or No Trust….. Let's face it, if you work in a sales environment you are going to be faced with objections on a daily basis like "I haven't budget" "It's too expensive" "It's not right for me" "My wife wouldn't like one" and so on!

 

This course will provide your sales team with appropriate responses to various doubts, objections and closing signals. The course is designed as per your organisational situation.

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Cold Calling for Hot Results

The course is designed to enable your sales team to make more effective cold calls to your prospective clients.

 

During the course of 1 day we will provide step by step methods for enjoying the experience of following up leads and converting them into prospects.

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Accha Jeevan

A very simplified version of ‘Excellence in Attitudes’, this program is designed and conducted for front line associates and workers of the company to enhance individual effectiveness which has direct bearing on the bottom line of the company with improvement of Productivity, Quality and Safety through optimism and emotional empowerment.

This program helps participants to take responsibility of their life, expenses, leave some bad habits and start some good ones thus improving their quality of life.

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