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Objection Handling and Closing Skills
Cold Calling for Hot Results
Accha Jeevan
Business Communication
Communication
Cultural Sensitisation
Harmony @ Work - T.E.A.M. Building
Leadership Skills

 

Business Communication Skills

 

"Precision of communication is important, more important than ever, in our era of hair trigger balances, when a false or misunderstood word may create as much disaster as a sudden thoughtless act."
                                                           - James Thurber

Program Overview

businesscommunication.png (84446 bytes)The lifeline of any business is - COMMUNICATION. Communication is the very core that determines the quality and fate of relationships, progress and sometimes survival in professional and personal life. Employees regularly communicate with internal and external customers over the telephone, by email, via video-conference, or face-to-face.


The lack of communication skills has many levels of impact - from an embarrassing moment to a breakdown in relationship or a lost deal or customer. So, one skill that all employees need to keep honing is the ability to communicate in a manner that leaves good impression of them and their organization.


This training workshop Business Communication Skills is aimed towards developing intercultural skills and equips the participants with the practical tools and techniques necessary to communicate in a multicultural environment. It also covers soft skills in English communication, writing of ideas in a structured manner with cultural sensitivity.

 

Who Will Benefit From The Course?

 

  • Everyone in the organization who needs to interact with people in other departments, companies or countries.

  • Practically anyone!!!!

 

What Will You Gain From the Course?

  • Improvement in spoken English

  • Format of a professional e-mail/letter

  • Enhance communication to build relationships

  • Ideas on structuring your written communication

  • Achieving the end result - action, insights or feelings

  • Improvement in pronunciation and reduction in MTI/RI

  • Understanding and using the power of non-verbal communication

  • Developing neutral accent and pronunciation for easy understanding

  • Syllable and Syllable stress to move towards neutral English pronunciation

Learning Methodology TransformIN

 

Two things can change the course of our lives, 'Awareness and Action'. All individuals, corporate and teams, who aspire to progress need mastery over these two components, therefore, we develop and execute all the training programs to create awareness and guide participants to take action.

This is done through a special learning process called 'TransformIN', which involves lot of enquiring, experiencing, sharing, reflecting and INternalising by the participants, which all contribute towards making the experience intense and a lot of fun.

Following are some of the tools used to deliver the program:-

  • Question Based Discussion and Explanations

  • Sharing of Examples/Stories/Case Studies

  • Role Plays and Management Games

  • Group Discussions and participant presentations

  • Participant workbooks

If the above interests you then ……

 

The program content can be customized according to your needs. The duration of the program can be 2 or more days depending on the deliverables that you are looking for and what your objectives are - the choice is yours!

To ensure that each and every participant gets individual attention and full benefit from the program, it is suggested that the number of participants do not exceed more than 20 in each batch.

 

You could call us Today ….

 

We are always happy to respond to queries regarding our services, please feel free to contact us for any further information and to discuss your needs.

 

Please Contact:-

 

Sanjay Sahay              +91 9810 304 304 or +91 9810 304 304

                                  +91 120 245 1139

 

                                      sanjaysahay@creation-of-future.com

 

                                      576/28

                                      Noida 201301

                                      U.P. - INDIA

 

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