Business Communication Skills
"Precision of communication is important, more
important than ever, in our era of hair trigger balances, when a false or misunderstood
word may create as much disaster as a sudden thoughtless act."
The lifeline of any business is - COMMUNICATION.
Communication is the very core that determines the quality and fate of relationships,
progress and sometimes survival in professional and personal life. Employees regularly
communicate with internal and external customers over the telephone, by email, via
video-conference, or face-to-face.
The lack of communication skills has many levels of impact - from an embarrassing moment
to a breakdown in relationship or a lost deal or customer. So, one skill that all
employees need to keep honing is the ability to communicate in a manner that leaves good
impression of them and their organization.
This training workshop Business Communication Skills is aimed towards
developing intercultural skills and equips the participants with the practical tools and
techniques necessary to communicate in a multicultural environment. It also covers soft
skills in English communication, writing of ideas in a structured manner with cultural
Who Will Benefit From
What Will You Gain
From the Course?
Improvement in spoken English
Format of a professional e-mail/letter
Enhance communication to build relationships
Ideas on structuring your written communication
Achieving the end result - action, insights or feelings
Improvement in pronunciation and reduction in MTI/RI
Understanding and using the power of non-verbal communication
Developing neutral accent and pronunciation for easy understanding
Syllable and Syllable stress to move towards neutral English pronunciation
Two things can change the course of our lives, 'Awareness
and Action'. All individuals, corporate and teams, who aspire to progress need
mastery over these two components, therefore, we develop and execute all the training
programs to create awareness and guide participants to take action.
This is done through a special learning process called 'TransformIN', which involves lot of enquiring, experiencing,
sharing, reflecting and INternalising by the participants,
which all contribute towards making the experience intense and a lot of fun.
Following are some of the tools used to deliver the program:-
Question Based Discussion and Explanations
Sharing of Examples/Stories/Case Studies
Role Plays and Management Games
Group Discussions and participant presentations
If the above
interests you then
The program content can be customized according to your needs. The duration of the
program can be 2 or more days depending on the deliverables that you are looking for and
what your objectives are - the choice is yours!
To ensure that each and every participant gets individual attention and full benefit from
the program, it is suggested that the number of participants do not exceed more than 20 in
You could call us
We are always happy to respond to
queries regarding our services, please feel free to contact us for any further information
and to discuss your needs.
+91 9810 304
304 or +91 9810 304 304
120 245 1139
U.P. - INDIA